What does your member onboarding process look like? How do you track member satisfaction through that experience? One of our clients recently approached us because this didn’t exist for their organization. The credit union had no idea what or when the touchpoints were or if the experience was positive for new members. This blog will […]
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Interview with Paul Makin: Mitigating Risk in Design for Instant and Inclusive Payment Systems
As part of the IIPS (Instant and Inclusive Payment Systems) certification course on Designing and Deploying Technology for IIP Systems, Steve Haley, Director of Economic Development, interviewed Paul Makin, Digital Finance and Identity Consultant, for his insights on mitigating risks associated with payment systems through design and oversight. Paul is one of the creators of […]
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Foundation for FinTech Innovation: Securely Sharing Customer Banking Data With GUIDs
Digital transformation can start with a relatively simple project. For some customers, that first project has come in the form of an online banking implementation or a Salesforce integration. One of our credit union customers recently started on its digital transformation journey with one of the simplest implementations – a connection to the digital lending […]
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Design User-Focused Onboarding That Drives Participation in Real-Time Payment Networks
Connecting to and participating in real-time payment networks is one of the biggest challenges facing community financial institutions (CFIs) worldwide. Traditionally, CFIs have relied on banking core providers or consulting services to guide them through enabling a new payment network. However, vendor solutions and custom build integrations are too cost-prohibitive for smaller CFIs that lack […]
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Webinar Recap: How Sound Credit Union Built a Foundation for Rapid FinTech Innovation
Recently, David Wexler, CEO of ModusBox, interviewed Martin Walker, VP Digital Experience & Innovation of Sound Credit Union, for a behind-the-scenes experience of Sound CU’s digital transformation. The interview was part of Ongoing Operation’s webinar series titled Keeping Up With FinTech. In this webinar, David and Martin share the cultural, operational, and technical challenges overcome […]
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Interview with Warren Carew: Governance, Guiding Principles, and Challenges of Designing Instant and Inclusive Payment Systems
in
Financial Inclusion
, Fintech
, Mojaloop
, Open Source
In this conversation, Steve Haley, Director of Economic Development, sat down (virtually) with Warren Carew, VP, Payment Solutions, to ask some important questions about designing real-time payment systems. The interview is part of the IIPS (Instant and Inclusive Payment Systems) certification course on Designing and Deploying Technology for IIP Systems. Warren has been a leader […]
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Saga-Based Design Using Apache Camel and Kafka: Implementing Highly Reliable Distributed Business Transactions
in
Camel
, Fintech
, Open Source
, Tips and Tricks
A “real-time payment” is a transaction in which funds are made available to a recipient – and taken from a sender – almost immediately when a user clicks “send payment” on their mobile app. This process involves several distributed systems: the user’s mobile payment app, the payment network service, the banking core system, and two […]
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ModusBox Partners with Digital Frontiers Institute to Deliver Courses for Developing Instant and Inclusive Payment Systems
in
Financial Inclusion
, Fintech
, Mojaloop
, Open Source
In cooperation with the Bill and Melinda Gates Foundation and Digital Frontiers Institute, we are excited to participate in the IIPS (Instant and Inclusive Payment Systems) certification program. IIPS is an online learning platform established to accelerate the development of instant and inclusive payment systems and expand the base of professionals trained in IIPS implementations […]
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Bank-to-Cloud VPN: Cost-Saving Options for Integrating AWS with AT&T Netbond
in
Cloud
, Fintech
, IT Management
One of the first things we evaluate with a new PortX customer is their network access. Most connect via Internet Protocol Security (IPsec) VPN tunnels to an on-premise firewall. However, we recently established a connection for a new customer with AT&T’s Netbond cloud networking solution, which presented our team with exciting new integration alternatives. We’ll […]
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