Service Delivery

Partnering with you to deliver critical results

Outcome-based approach

Modusbox best practices enable you to deliver your business outcomes. We will work with you to identify your pain points and strategic goals. Once these have been identified and documented, Modusbox will work with you to understand and optimize your organization's skillset, processes and technology so that you can become an innovation shop.

How do we deliver the solution?

Our delivery methology is a team-based collarbartive approach that leverages API-led and Agile best practices. It also builds on the learning and insights delivered derived from our most successful customers.

Core principles

Agility layer

Replace legacy with point-to-point landscape with an API-based agility layer that enables reuse, legacy modernization, and innovation so that accessing data for the new products and services can be done in days instead of months.

API-led design

Design and build your agility layer using the API-led approach: (1) Expose your data, (2) Describe your business, and (3) Present your informatino to target applications and devices. Build APIs as modular, reusable components.

Integration platform

Start with a Foundation platform that satisfies a few simple usecases and evolve at your pace to an enterprise integration platform. This approach delivers rapid digital transformation results inline with your budget and resources.

Agile org model

Establish a new operating model based on agile principles and scalability. Enable your team to own the solution and then to train your ecosystem of developers and partners to securely access your data through your library of reusable APIs

How do we deliver the solution?

Our delivery methology is a team-based collarbartive approach that leverages API-led and Agile best practices. It also builds on the learning and insights delivered derived from our most successful customers.

1

Discovery & planning

Our team will meet with your SMEs, key business and IT stakeholders to learn your painpoints, your roadmap and prioritized use cases. We will document our findings and present the plan for launching your digital transformation journey.

2

Agile delivery

We will collaborate with your team to stand up the platform, deliver your prioritized usecases, and prepare for go-live. Delivery will follow agile and API-led best practices to build reusable assets that reduce effort and save costs on future projects.

3

Training & support

Early in the engagement, we will work with you to define your training and support models. Enablement is based on a combination of training and coaching through co-delivery. Support is based around developing a search/ask/share approach.

Discovery & planning

Understand your challenges, goals, and use cases, to align on a path forward.

Agile delivery

Organize and deliver the work following agile best practices.

Enablement & ownership

Progressively enable your team to become autonomous and take ownership the solution.

Training and support

Jointly develop your training and support models.

Technologies

We have extensive experience with leading integration technology companies including MuleSoft, AWS, and Oracle. We are especially proud of our MuleSoft partnership as several of our staff are former MuleSoft employees and early adopters of MuleSoft best practices.

Technologies

We have extensive experience with leading integration technology companies including MuleSoft, AWS, and Oracle. We are especially proud of our MuleSoft partnership as several of our staff are former MuleSoft employees and early adopters of MuleSoft best practices.

Integration landscape

Our team has delivered numerous integration solutions based on API-led best practices that have provided our customers with access to key systems and data while providing them with vendor independence. We have significant experience Symitar, NCR’s digital banking, and popular SaaS solutions such as Salesforce and Marketo – just to name a few.

Additionally, we have delivered several integration solutions with various flavors of Fiserv. See our blog & whitepaper on the benefits of abstracting the core and how we’ve done it.

Our most successful integrations

Workday with PeopleSoft

Implemented the MuleSoft Anypoint platform and followed the API-led approach to enable Workday as the management front-end using an existing PeopleSoft backend system of record. This resulted in the ability to assign students, faculty, and teachers to courseware, rooms, and other facilities for a major online education provider.

SalesForce, Magento, JD Edwards and Darwin LIMS (Thermo Fisher)

Implemented the MuleSoft Anypoint platform and used the API-led approach to deliver two key use cases. The first, was to integrate and coordinate incoming orders between Salesforce and Magento. The second, was to enable health supplement inventory management in JD Edwards to reflect real-time laboratory quality test results from Darwin LIMS (Thermo Fisher).

JD Edwards and JDA Software

Partnered with a major aircraft parts and supplies company to architect an integration platform between three manufacturing ERP systems. The design successfully integrated two legacy ERP systems, JDE and a home-grown system, with a new JDA Software ERP system.

NavRisk Vision, Chrome River Technologies, SAP, CitiBank/SWIFT

Designed and implemented an integration platform for a major American multinational oil and gas corporation to service multiple projects. These included automating and optimizing NavRisk Vision risk management system, Citibank/SWIFT, and other CMS, Federal, State, and Government regulatory entities. An additional project required integrating Chrome River expense management system with SAP.

SalesForce, Mortgage Hippo, and Symitar

Automated lead management and personal loan sales campaigns by integrating the Symitar core banking system (Customer System of Record), SalesForce (Campaign Engine), and Mortgage Hippo (Mortgage Leads) for a regional Credit Union.

NCR Digital Banking/DI and Fiserv

Partnered with a regional consumer bank to replace a home-grown web banking application with NCR’s Digital Banking (formerly Digital Insight). Leveraged the MuleSoft Anypoint platform and API-led approach to integrate with Fiserv Premier core banking systems. Subsequently extended the integration to include other components of the customer’s IT landscape.

Our Most Successful Integrations

NCR Digital Insight/Digital Banking with Symitar

Implemented the MuleSoft Anypoint platform and used the API-led approach to deliver an integration solution between NCR’s Digital Banking (formerly Digital Insight) and Symitar core banking system for a major Washington State (US) credit union. Subsequently extended the integration to include other components of the customer’s IT landscape.

Glory Teller Cash Recyclers with Symitar

Implemented an API-led solution that leveraged existing customer APIs and the MuleSoft Anypoint platform to achieve interoperability between Glory’s Teller Cash application system and Symitar core banking system to support real-time cash withdrawal and deposit transactions for a major Pacific Northwest (US) credit union.

MeridianLink and Finastra Phoenix

Worked with a US regional credit union to implement the MuleSoft Anypoint platform and integrate their Microsoft-based Phoenix core banking software with new cloud-based banking applications such as MeridinanLink’s LoansPQ loan origination product.

B2B integration of SAP and Amazon

Enabled automated order processing and fulfillment from the client’s existing SAP ERP back-end with front-end Amazon order and fulfillment system using ModusBox’s EDI design and management product—Partner Manager. The client was a market-leading aftermarket auto parts manufacturer.

EDI replacement for OTR Shipper

Utilized Modusbox’s Partner Manager EDI development platform to define over 24 separate EDI translators/processors allowing the client to move off their current EDI vendor, saving thousands in VAN transaction fees. The client was a major U.S. freight company, operating more than 4,500 trucks.

SAP Order, Manufacturing, and Fulfillment Integration for a Manufacturer

Used Modusbox’s PortX to provide a single platform to manage the two-way routing and translation of multiple customer EDI orders to client’s SAP logistics systems.

SAP Order Integration with a Vendor for a Manufacturer

Used ModusBox’s PortX to facilitate SAP to HTTPS API processing of orders and fulfillment between a large manufacturer and their packaging vendor.